The Privacy Policy of Canoonchi Legal Solutions LLP is issued in accordance with the applicable Acts, rules, and regulations in India.
Canoonchi Legal Solutions LLP (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”) who access or use the Canoonchi website, mobile application, and related services (collectively, the “Platform”). This Privacy Policy explains how we collect, use, store, and safeguard your information.
By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy. This Policy is presented in clear and understandable terms to help users feel secure and informed about how their information is handled. If you have any questions regarding this Privacy Policy, you may contact us at the email address provided below.
We may collect certain information from you when you register, create a profile, use our services, submit a legal query, communicate with a legal professional, or otherwise interact with the Platform.
Personal Information: We may collect your name, email address, phone number, and other information required to create and manage your user profile and provide you with the requested services.
Location Information: We may collect information regarding your city or state to help us provide relevant services and connect you with appropriate legal professionals.
Information Provided During Legal Queries: We may collect information that you voluntarily provide while submitting legal queries, requesting consultations, communicating with legal professionals, or using advisory services through the Platform.
Usage and Technical Information: We may automatically collect certain technical and usage-related information, including your IP address, browser type, device information, pages visited, time spent on the Platform, and other information relating to your interaction with the Platform.
Cookies and Similar Technologies: We may use cookies and similar tracking technologies to remember user preferences, improve functionality, understand how users interact with the Platform, and enhance the overall user experience.
Payment Information: Payment details are processed through secure third-party payment gateways. Canoonchi Legal Solutions LLP does not store sensitive financial information such as complete card numbers or CVV details.
We may use the information collected from you to create and manage your profile, provide and improve our services, and facilitate your interaction with legal professionals registered on the Platform.
We may also use your information to respond to your queries, provide customer support, process payments and transactions, communicate with you regarding our services, maintain the security of the Platform, prevent misuse or unauthorized activities, and comply with applicable legal and regulatory requirements in India.
We may share your information with legal professionals registered on the Platform when such sharing is necessary to provide legal advisory or consultation services requested by you.
We may also share relevant information with trusted third-party service providers, including payment processors, hosting providers, technology service providers, and other vendors who assist us in operating and maintaining the Platform.
Your information may also be disclosed where required by applicable law, court order, government authority, or regulatory requirement, or where such disclosure is necessary to protect the rights, property, security, or safety of Canoonchi Legal Solutions LLP, its users, or other persons.
Canoonchi Legal Solutions LLP does not sell or rent your personal information to third parties. Information is shared only for the purposes described in this Privacy Policy or where otherwise permitted or required by applicable law.
Canoonchi Legal Solutions LLP may retain information for as long as necessary for the purposes for which it was collected, for maintaining records, providing services, resolving disputes, preventing misuse, or complying with applicable legal and regulatory requirements. Data deletion requests may be subject to applicable legal and regulatory obligations.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction. While we make reasonable efforts to maintain the confidentiality and security of your information, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Canoonchi Legal Solutions LLP may use cookies and similar technologies to enhance your experience, analyze Platform traffic, remember preferences, and improve the functionality of our services. You may disable or manage cookies through your browser settings; however, disabling certain cookies may affect the availability or functionality of some features of the Platform.
Personal information may be retained only for as long as reasonably necessary to provide the requested services, fulfill the purposes described in this Privacy Policy, maintain appropriate records, resolve disputes, prevent misuse, or comply with applicable laws and regulatory requirements.
Subject to applicable laws and regulatory requirements, you may request access to the personal information we hold about you and may request correction or updating of inaccurate or incomplete information.
You may also request deletion of your personal information where applicable. However, such requests may be subject to legal, regulatory, contractual, or legitimate business requirements that require us to retain certain information.
Where processing is based on consent, you may also withdraw your consent, subject to applicable law and any consequences that may arise from such withdrawal.
Requests relating to your personal information can be made by contacting us at the email address provided below.
The Platform may contain links to websites, applications, or services operated by third parties. Canoonchi Legal Solutions LLP is not responsible for the privacy practices, security, content, or policies of such third-party websites or services. Users are advised to review the privacy policies of third-party websites before providing any personal information.
Canoonchi Legal Solutions LLP does not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information has been provided or the Platform is being used by a minor, we reserve the right to take appropriate action, including informing or reporting the matter to the parent or legal guardian, where appropriate and permitted by applicable law.
We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our services, practices, legal requirements, or applicable regulations. Any changes will be published on this page along with the revised effective date. Users are advised to review this Privacy Policy periodically for any updates.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: support@canoonchi.com